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Guaranteed Products

MYFASHIONHIT.COM guarantees maximum integrity and reliability in purchase support, order management and any return/exchange.

We are committed to protect customers and devote much attention to their needs, before and after the purchase. You will always receive an answer from our Team; to contact us, visit the "Customer Support" section in our Website.

The products sold in MYFASHIONHIT.COM are original and covered by the legal guarantee of conformity as in art. 128 – 135 of the Consumer Code; such guarantee is reserved to consumers.

MYFASHIONHIT.COM selects and sells the best brands in the international market: to see a complete list of designers, visit the "DESIGNERS" section of the Website. We do research constantly and we participate in major trade shows, in Italy and abroad, to carefully select the most interesting and talented designers of the world, identifying in advance fashion trends and proposing to the final customer trendy products, characterised by quality and affordable prices. Our research is continuously evolving, for proposals and suggestions, e-mail us to:

The description of the products offered in MYFASHIONHIT.COM has been provided by the suppliers to our shop, under their own responsibility. The products are original and guaranteed by the official supplier of the Shop: Pulzelli Store in Monte San Savino (AR), Italy. The pictures and colours of the products published on the Site may differ from the actual products due to the local settings of the systems and/or tools used to view them. MYFASHIONHIT.COM is not liable for non-correspondence between the product ordered and the description of the product on the Site, in the event of non-correspondence deriving from errors in the description ascribable to the supplier and which MYFASHIONHIT.COM did not and/or could not know about.

MYFASHIONHIT.COM is liable to the consumer for any lack of conformity which exists at the time of delivery. The defect must be reported to MYFASHIONHIT.COM, under penalty of cancellation of the warranty, within two days from the receipt of the product, by sending a report to our Customer Support, attaching a picture which clearly describes the defect encountered. MYFASHIONHIT.COM reserves the right to check that the defect really exists and was not improperly caused.

The items must have not been worn, washed or altered and must not show any sign of use. The soles of footwear must be in perfect conditions and must not show signs of any kind.

Items should be returned with all the original tags, packaging and original accessories (dust bags, hangers and covers) received with the order.

All footwear and accessories should be returned along with their original box, which is considered to all intents and purposes part of the product itself and must not have been in any way damaged and / or altered, or used as a single outer packaging.

Returns must be shipped inside their MYFASHIONHIT.COM box.

If the Client receives defective goods or in case of shipment errors by MYFASHIONHIT.COM, the instructions above apply. For the instructions for returns, click on “RETURNS & EXCHANGES” section.

In the event of conformity defects in the products purchased with respect to the description published on MYFASHIONHIT.COM, the user is entitled to the repair or replacement of the product, at no additional cost, when this is possible due to the available stock for sale and provided the repair or replacement do not prove too expensive for the seller, considering the value that the good would have if it did not have the conformity defect.

Subject to evidence to the contrary, it is presumed that the conformity defects manifest within 28 days from the delivery of the Product. In order to be able to avail of the Legal Warranty, the user should provide proof of the date of purchase and delivery of the good. The Legal Warranty does not cover products which have been repaired, modified or in any way altered by the user. The scope of application of the Legal Warranty does not include any failure, defect or malfunction which were caused by unanticipated events or due to user’s fault because the product was not used in accordance with its intended use and/or the technical documentation attached to the product, if any, or in its instructions of use.